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Our Feedback

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 The friendliest online price source of UK main dealer new cars and vans.

Just a fraction of the latest 08 & 09 customer feedback we’ve enjoyed.......
click here for archived entries from 2004 - 2007.

 

24/12/09 Thanks for all your help and advice, which has been refreshingly bulls**t free, unlike some of the dealers themselves. Your company does exactly what it says on the tin, and my order was taken by the Volvo dealership this morning. Bizarrely, your price for the new XC90 is still £3000 less than they have on the window of a lower spec model, 6 months old with 5000 miles on the clock. ... thanks again. Dave, Tyneside

21/12/09 I'm sure you are aware that I collected the Golf on Friday. So managed to miss the VAT rise in January after all. I think I was
very lucky with the turnaround as I have read of many delays for people who are waiting for build weeks for Golfs (of many different specs). Just wanted to say thanks for the quick and informative responses to my email enquiries at the beginning of October (and with me changing the spec a couple of times).I will recommend your website to any friends and colleagues looking
to buy new cars in the future. CH, Manchester

15/12/09
I would like to say that buying my Land Rover Freelander through Deal Drivers was extremely good. Eighteen days after contacting them, I had it delivered to my door. I would recommend this company to anyone. P Jackson, Spalding

5/12/09
Just a note to say that I collected my new Fiesta a couple of weeks ago and am very pleased. The whole transaction was dealt with very efficiently and I will be recommending DealDrivers. Many thanks A Elliott, Glos

23/11/09
I like dealing with Dealdrivers, you are so on the ball with everything it makes our life much easier (VW dealer, Midlands!)

19/11/09 I just wanted to let you know I've now had my new car almost 2 weeks and I'm delighted with it. The whole transaction was so simple and straightforward (and exactly as described in your website) that I can't imagine I'll ever visit a car showroom ever again - other than to arrange test drives on the models I'm interested in. Never having used a car broker before I was a little nervous at the beginning but as all of my dealings apart from the intial contact were directly with a reputable dealer, that soon disappeared, and my registration certificate turned up in the post on the day the car was delivered so that took away another possible cause for concern. It's been a pleasure to do business with you. Regards Malcolm, W Mids

10/11/09 Thanks for all your help with the new car, dealer has now been in touch re or conversation and all is being sorted.
As a recommendation I have also posted on my community website about your service and would recommend you to anyone that asks.
RG

10/11/09
I just wanted to send a quick email to let you know that my new car arrived on Saturday - about a month earlier than originally anticipated, and how pleased I was with the service I got from yourselves and the motor group. Thanks again. Andy H’, Sth Wales


30/10/09
Having owned the Fiesta for nearly a week I just wanted to say thanks for you very efficient service. Its the first time I have bought a car "long distance" and via an intermediary so didn't know quite what to expect- particularly in the presentation of the vehicle or how I would be treated. I had no need to be concerned. The Fiesta was immaculately prepared and your handover prompt and courteous.” Bob S’, Avon

23/10/09
The new car is fantastic and the Honda dealer has been extremely helpful. Very impressed with the excellent level of service” BS, Northants

19/10/09
Some time ago I ordered a new car through you..this followed several questions and queries which you answered one sunday morning. I have had the car for a few weeks now. I am just writing to thank you for the service provided by yourself through DealDrivers. The Vauxhall dealer called the following day as promised and took the order with no hassle as per my request and at the agreed price. They did not try to sell me one of their cars, something I have had in the past, although not with them. The service that followed was as if i had purchased the car direct from them to start with. The car is going well with no issues (touch wood). I have already started to recommend you to friends. Thank you once again. Mick H

15/10/09
My wife collected her GTi from your VW dealer a couple of weeks ago. The handover was the best she'd had in many years of buying a new car. She has in the past been somewhat patronized especially as she was buying a GTi. The order process, delivery info and payment process were faultless. Thank you for your service. GS, W Mids

4/10/09
Just to say that I collected my new Citroen a few weeks ago. Everything when smoothly (except when I forgot to take my tax off my scrappage car), throughout the dealer was very helpful and communicative without pushing to sell ‘extras’. Dealdrivers really does offer a straightforward good deal for a new car without the hassle of haggling, Anson was very helpful in dealing fully with all my initial enquiries (love the live chat option) and put me in touch with a dealer quickly when I decided how to proceed. It really is that simple, Mark B’, Ayrshire

29/9/09
I have now taken delivery of my new Mazda 2 Sport which I collected yesterday. Special mention to the salesmen at the dealer who couldn't have been more helpful from the first point of contact and had the car delivered to their showroom on time. Everything went smoothly and I found the whole process a lot less stressful compared to past experiences. Thanks again for your help. Kind Regards  B Walker, Oxfordshire

28/9/09
Finally picked up my Fiesta last Thursday from the Ford dealer. This was after waiting for just over 4 months! Although from various internet forums I see that the long waiting time for the Fiesta seems to be the norm as it is a very popular car. Certainly one of the most popular under the scrappage scheme. I must say that the long wait was worth it as I am very pleased with the car & had a very enjoyable 60 mile drive back home.I would like to thank yourself & Dealdrivers for your help in putting this deal together. It is by far the best deal I could have got for this car & I will be happy to recommend Dealdrivers to anyone interested in buying a new car. I would also like to thank the dealer for a very smooth handover despite the fact that I turned up only 20 minutes before they were due to close after getting stuck in traffic on the M60 going round Manchester. Once again, many thanks for all your help Andy E’, Cheshire

28/9/09
found the whole experience with dealdrivers and the motor group excellent.Enjoying new car and looking forward to teaching many pupils in it (I’m a trainee driving instructor).Thanks very much for the great deal you guys done me. I will be recommending you to all and sundry.Will defo look you up in 3 years when I look to renew my car DN, Essex

28/9/09
I have been very impressed with the deal I got on my new Fiesta. It took a whole day to drive up to the dealer to pick it up but it was worth it. Both Dealdrivers and the Ford dealer were very efficient, although Ford did take several weeks longer than they said to deliver it. I would not hesitate to recommend you to anyone who wants to buy a new car at the best price possible. Thank you for such good service. CEdwards, Essex

28/9/09
The purchase and delivery of the car was spot-on. We turned up at the showroom early, the salesman dealt with is a prompt and appropriate fashion; in no time we were on our way home. Very good experience. Thank you very Much TF, Cumbria

27/9/09
Overall the service was excellent and would have no hesitation in recommending DealDrivers. One very minor point if you're asking is that my new car was a wee bit on the dirty on the outside side when I picked it up (alloys). .....However, no big problem, and I would rate both Deal Drivers and the dealer as excellent. SM, Edinburgh

26/9/09
Everything went perfectly right from the start, from the initial phone call to DealDrivers through to picking the car up from the main dealers. I was dubious at first because all the other dealers I tried couldn't get anywhere near the price and told me there must be a catch somewhere! Yet here I am with a brand new car and at a fantastic price. Thank you and I will definitely use you again when the time comes to change cars. SW’, Lancs

26/9/09
Everything was fine. I got what I wanted at a good price, including scrappage, and was able to arrange a convenient time to exchange cars. The dealer was very good and provided a very good service. RM, Surrey

26/9/09
Received my new car on 24/09/09 and wanted to say thank you for a trouble free service to you and the ford dealer, this is definitely the way to buy a new car at a good price. I shall be recommending you to all my family and friends. D.H. Essex

25/9/09
Thanks for your follow up. It is good to know that you recognise that feed–back ( and any action required) from customers is good for all parties. Yes, I can confirm that the whole process from contacting you to the hand-over went very smoothly. Just a bit of traffic problem from Cambridge to the dealership but that is unfortunately out of everyone’s control. The dealer was exceptionally efficient and from arrival there to driving out again with the new car took only around 20-30 minutes – excellent, professional and courteous.I have already mentioned ‘dealdrivers’ to a number of people. Ian C’ Cambs

25/9/09
the whole process was a treat. The dealer was perhaps a little further than I would have gone to buy a car but other than that it was all completely hassle free with nothing more than a little bit of waiting as there were a few other customers picking up cars that day. I'd had a little bit of a look around local dealers before ordering through you and had been completely ignored by one and had another try to sell me a different car to what I wanted and without offering me any of the deals that I already knew about from their website. I told him the price I could get through you and he didn't budge and continued trying to sell me something I didn't want for more than I was prepared to pay. As they didn't seem to want my custom I was more than happy to give DealDrivers a try and if I ever happen to know of anyone looking for a new car I'll definitely send them your way. Dan , Merseyside

25/9/09
We are very satisfied with the car and service provided. The Volvo XC90 Active represents outstanding value when compared to second hand models being sold in Volvo Dealers – if you have the buying power that Dealdrivers provide. We are doing a little running in before towing our horses with this versatile vehicle. We have already carried 6 people in comfort and safety. I am particularly impressed with the refinement on motorways, wind noise is negligible (and in theory 100 mph = just 3000 r.p.m.).Paul B’, E Sussex

25/9/09 I
have been very happy with your excellent service in connecting me with the main Honda dealership. I found the main dealership very courteous and extremely helpful. Many Thanks for helping me purchase my new car. I would highly recommend your services. AM, Middx

24/9/09
(telephone) “Your website is very informative and very useful, I’ve been back and forth (comparing to other brokers), the more I’ve looked the more I’ve learned. The information you give makes other brokers I’ve reviewed look like amateurs. Excellent”

18/9/09
Dear Sir, I just wanted to say big thank you for the excellent service I have received from you and the Ford dealership who arranged the purchase of my new Ford Kuga. I was very sceptical and concerned before going ahead with the purchase, because sometimes things that are too good to be true, normally are. However, that is not the case in this instance and everything you state on your web site is correct and accurate and the service is second to none. The Ford dealership I was introduced to was fantastic and in a different league to my local dealership who I originally went to when considering who to order my vehicle from. I can only say to anybody considering purchasing a car through DealDrivers, is that it would be a massive mistake not to. They offer an excellent service, fantastic prices, and the same benefits as if you went to your local dealership. The only thing you have to lose is money if you go elsewhere. Many thanks again, A&C, Shrewsbury.

15/9/09
Everything worked out extremely well. Will not hesitate to use you again or recommend you to others, MD Cornwall

13/9/09 I have just picked up the second of the two cars I ordered through DealDrivers in May. I would like to thank you for the effort you put in to make the deal very easy and straight forward. The transaction was exactly as laid out in your correspondence and the total time spent at the dealers was about 35 Min's for both cars. We are very happy with both cars and have recommended DealDrivers to my friends who are also looking to change their cars if not now but in the near future. Once again thank you very much, Pete B’, Essex

13/9/09
The SMax is great. ...we'd never used DealDrivers before, or anything similar, but the service we received was extremely good and we wouldn't hesitate to recommend it to others. With best wishes, D&J, Kent.

12/9/09
I'm not prone to giving unsolicited testimonials but on this occasion one is definitely deserved! Having been in the motor trade and seen from the other side just how difficult car buying, and selling, can be I found this whole experience the easiest to date. Dealdrivers certainly do a perfect job with a straightforward website "telling it just like it is", good communications and the timely email reminder about the collection process a really sensible touch. The dealer contact Tony works in perfect harmony with you and does an equally professional job, its not hard to see why the partnership sells so many cars. I have no hesitation in recommending Dealdrivers to anyone, and of course I have to all those who have made comments about me buying a new car in the middle of a recession! Many thanks Tim B’ Lincs

10/9/09
We had an absolutely trouble free service from Dealdrivers and the Main Dealer that supplied our Citroen Picasso. In fact it was the easiest way to buy a new car at the best price (this is the fourth brand new car I have purchased but first time this way). I had spent 2 months looking around and trying to haggle for a best price. Even the collection and disposal of my astra under the scrappage scheme was no problem. You can use my comments on any sales material I have no problem with that. Next year when I may replace my Scenic I will definately contact you again for a "best price". Maureen, Portsmouth

9/9/09
Wanted to let you know that your service was excellent and saved me a considerable amount of money compared to what any dealer offered me. I was very sceptical because the whole process was just too easy and even on the day I went to collect my car I thought it would probably be the wrong one from some tin pot garage ! The car was a factory order and exactly what I had asked for and delivered within the stated time. The dealership was a large and professional set up and the service could not be faulted. I will definitely recommend your web site and service to others. PB, London

9/9/09
Have taken delivery of my car today and I am very pleased. Exactly what I wanted. Originally I thought I would be settling for a nearly new car and had a target price range of £18k, I paid a little over that to be the first registered keeper of my brand new S Max. The whole process was very smooth and I will definitely be using Dealdrivers again in the future. I have already recommended you to several friends. Thank you. SH, Essex


7/9/09 It was a really simple process of buying the car. I've already mentioned you to a lot of people. When I bought the car I was checking prices between yourselves and drive the deal. another broker were cheaper but they did not handle the scrappage scheme, therefore I went with you. I had assumed that I would need to travel to the dealers to pick up the car (as is the case with the other broker) and was pleased when I was told that the price included delivery of the car. This is something that you may want to highlight that sets you apart from them. ... Thanks again for a great service. SW, Staffs

7/9/09 Everything went very smoothly - using yourselves was very efficient and a good price and the dealer was excellent - great communications provided and everything went through on schedule. The car is great and so far everything running well. TS, Monmouthshire

6/9/09
All worked well, no problems with either yourselves or the dealer. Car was provided to specification, well prepared and handover was as expected. Will be contacting you in the new year when the wife's car is due for upgrade. DH, Somerset

5/9/09
All was great throughout the entire process. I was impressed with the communication from the dealer and particularly with the quality of the delivery service, whereby the car was delivered .... at the exact time we requested and at no extra charge .... DealDrivers were quick to respond to any queries and were efficient at handling the transaction, so I would recommend to friends and family. Thank you for your assistance during the process. Robert, Warks

5/9/09
Everything went well & the car which I've had since 24/7/09 is great. Very happy with the service from both dealdrivers & the dealership. I was quoted a delivery time of between 8 & 12 weeks & it was available after 8 weeks. The fiesta is the first car I've bought brand new, we usually buy cars which are a year or so old. Never used a broker before so a little unsure whether everything would go according to how your web site explained but it was pain free. Your web site provides lots of info which is what a new customer needs. My emails were answered promptly as well. I chose Dealdrivers to order the Fiesta as they seemed to be the only one offering the normal broker discount & extra discount for using the scrappage scheme. All the rest seemed to be falling down on 'first registered owner' condition for the scheme to apply i.e. only offering pre-registered cars as opposed to you being the 1st registered owner. I ended up with a total discount of around £4000 so couldn’t complain. We will definitely check out your web site again when we are thinking of changing my wife's car in a few years time & will definitely recommend Dealdrivers to other potential customers. John W’, Yorks

5/9/09
Everything was great with the deal. Very straightforward. Nice car. I will recommend you if anyone asks me for advice! Steven P’, Herts

29/8/09
Hi - your service has been so good and hassle-free I thought I'd add my comments to the many that you have already.
I ordered the new Polo V, at the time no-one else either even recognised the new model on their systems or that discounts were non-existent at the time. I was surprised and delighted to find that your website offered the sort of discount I was hopi
ng to achieve so early. Even now, DealDrivers offers by far the most attractive pricing. Ian Saunders processed the order immediately and the main dealer got in touch very quickly afterwards. It has been incredibly easy to do business with you.

The quality of your website is also impressive and very intuitive. However, I would have found a 'Savings' field useful for evaluation purposes. The information you provide (re e.g factory build slots, price rises etc) relevant to each model is very useful, and I have not seen this offered to this level of detail by anyone else.  Thank you, and keep up the good work!
Best wishes, David S.  Andover, Hampshire.

 

21/8/09 Car ordered today; deposit paid. All well! Don't know what you/your org. gets out of it but you deserve it for excellent service --- fastest e-mail responses I have ever encountered! Well done. David

19/8/09
New layout you’re doing of the car pages is loads better. Probably the best information available of any broker in terms of what I want to know (leadtime, scrappage deal on Ford Fiesta etc). Nice and simple with no flannel. Mike T, Clwyd

10/8/09
Great site..glad I found it. CB, Avon

7/8/09
Just wanted to say a big thank you to all at Dealdrivers. Took delivery of my lovely Clio today. Saved me so much aggro and worry by going through yourselves, not to mention money! Will certainly recommend you ME, W Mids


5/8/09
Your website is brilliant, very easy to use and above all takes the hassle out of haggling! PR. Hants

 12/7/09
I just wanted to say thankyou for the excellent price you managed to obtain for our new car and also to say a very big thankyou to Steve at the dealership for the excellent service received by them. Everything went so smooth from the time of placing the order to the handover which was done yesterday (sorry can't remember his name). Its so nice to deal with polite and experienced sales people who actually do what they say they will. I was hesitant about ordering my car from a garage 200 miles away but as everything went totally according to plan my confidence stayed positive at all times. Thanks again. MR

29/6/09
Just a word to say thank you for a great deal on the wife's new Fiesta. We picked it up on Friday and she is really pleased with a first class deal and great service Bill (Hull)

24/6/09
Very pleased how the transaction was handled, JC, Yorks

15/6/09 Just thought I would drop you a quick email to say that I picked up my new car today and it is superb! I’ll be definitely be recommending Deal Drivers to my friends and family when the times comes to replace their cars.Many thanks for all your help, Gary, Glos

5/6/09 I found out about you by using Google and was impressed with the clear information on your site SL. Middx

5/6/09 It is refreshing to see such honesty and I also appreciate being spoken to like a normal human being. Yes I'm looking forward to it and if I have any problems I will come back to you, mistake or not I like the way you operate. RC, Oxon

25/5/09 I've been thinking of changing my car for about 12 months now so I've done a lot of research on the internet - whatcar site especially. The fiesta was always the favourite option but also considered the new clio GT & the twingo sport. The reviews for the fiesta have been excellent so that swung it in the end. Went on most of the broker sites, yours seemed to give lots of info, pricing very competitive and the fact that you offered non pre-registered cars, unlike most of the others, fit in with the scrappage scheme rules. The other brokers did not seem to be interested in scrappage scheme discount which you are offering on top of the discount you already offer. Never bought this way before, but I feel comfortable with the process. JW, Leeds

15/5/09 I would like to drop you a note saying I have received my new car.  Thanks very much for your service. The dealer contacted me and took all details for order. The service you offer is fantastic and will be the future of car sales. I will recommend you highly. Kevin K’, London

15/5/09
My new Ford Fiesta 1.25 Zetec arrived today, Brilliant car and superb price. Very pleased with your service and that of the main Ford dealer Thanks again, DW Leeds

12/5/09 Thank you. If the dealer is as good as you then life’s good. AG Durham

11/4/09:
It was brilliant, the dealer did everything you said he would, he was really good. Very simple process, dealer was wonderful. I was really nervous but I’ve been telling everyone. TB, Leeds

9/4/09
Just a quick email to say how delighted I am with the service that I received from you, and your partner dealer, in connection with the purchase of my new Fiesta last week. I was a bit apprehensive about using your site rather than going down the normal dealer route (ed: it is the normal dealer route!), but the prices were better and ultimately the service has turned out to be much better too. No hanging around in garages, no haggling, just an efficient service at a price that was certainly well below what local garages were offering. The dealer ensured that I was kept in the loop re delivery and that that process was made clear and painless, and the driver who delivered the car could not have been more helpful. So very many thanks all round. (I'm sure it helps that I also really like the car!). I will be recommending your service and hope to make use of it in the future. If you could pass my thanks on to the dealer and to the driver that would be appreciated P Johnston, Edinburgh

4/4/09:
I found your service to be excellent ..I will continue to sing your praises to friends and acquaintances MG

22/3/09
Hello! I just wanted to let you know that I have received my Ford Fiesta last Saturday. A day after you took the order, the Ford sales man called me just to confirm everything (although it was his day off!). I paid Ford the £500 and then everything just got sorted by itself (it seemed like that to me). All I had to do is pay the rest balance nearer the time and decide on a delivery date. The car arrived on time and I love it! Next time I buy a car, I will definitely get it via you again and I will recommend you to all my friends! I got the car I wanted with no hassle at all! Best wishes for you all CD Poole

12/3/09
I have just taken delivery of the ford fiesta arranged through Anson. would like to record 100% satisfaction with the deal, from the moment of opening the enquiry..dealing with the ford garage direct..to the extremely pleasant gentleman who drove the car to my home yesterday morning. many thanks Mr P Thirlby Burntwood West Mids

5/3/09
I was very impressed with your quick and cost effective service and have already passed your name on to a colleague who is interested in buying over the next couple of months, JW, Sussex

03/03/09
Just a quick note to say how pleased we are with the service from yourselves and the main dealer. From the very quick reply to our first enquiry, through to taking delivery, the process has been hassle free. We are very happy with the price we paid, especially as it was agreed without any of the usual protracted negotiations that we have experienced in the past when dealing with local dealers. Its true to say that we had some reservations initially as this was the first time we have purchased a car this way. That said, they all proved unfounded, with yourselves and the main dealer doing exactly what you said you would do. We would not hesitate in recommending your service to family and friends. Thanks again. Alan & Sandra, South Yorks

31/1/09
On a personal level; thank you for being open and honest. As well as quoting us the cheapest price, your professionalism was, quite literally, streets ahead of some of the charlatans who tried to grab extra profits by quoting us initial prices that were well above what they were prepared to actually sell at. Some internet providers simply refused to deal with me by email and would only talk over the ‘phone! One refused to quote by email as I’d only run to one of the local dealers with his price (completely wrong there, then). You responded to my emails promptly, got in touch at the right times and you were always polite and informative. You would not believe some of them out there and the tactics they try to employ (well, perhaps you would!). Your own sales techniques were fine and I don’t blame you for employing them!! PG, S/west

12/12/08
I would just like to say a big thankyou for your help in getting me such a good deal on my wifes new car that she recieved yesterday and is very pleased with, it just seems too easy. I’ve now ordered another Fiesta 1.25 Style for my Mum, Dave T, Staffs.

28/11/09
The service provided by Dealdrivers and Citroen was top class. At the start I was a bit concerned about “buying my new car over the internet” but everything was very easy and your customer service is very good. My car was delivered as requested (on the right day and at the right time!) and this was really great as I had just relocated to Scotland (the same day) and needed a set of wheels. I am more than happy to recommend your services to my colleagues, friends and family and may even use them again in the future as your prices were very competitive. FDP, Aberdeen

11/11/08
I just wanted to say that as you point out below my purchase of the car was indeed “easy, safe and hassle-free”. Without doubt the approach, timing and contact with both DealDrivers and the supplying dealer was as perfect as could be - I am happy to recommend the service you have provided to friends and work colleagues. Congratulations on operating such a service Mike C’, Surrey

10/10/08 The car is great and everything went smoothly....... the car was arranged in around 1 and a half weeks. The dealer was very friendly ... the salesman who sold me the car was very helpful. .... If I get another new car I will certainly look at your site again and recommend it to anyone I know interested in a new car. SH, Sth Yks

5/11/08
Excellent service from both yourselves and the main dealer many thanks Keith B’, Gwynned

5/11/08
I am very pleased with the service provided by yourself & the dealership who supplied my new car. Although I was a bit anxious dealing only with people on the phone & and at some distance, the car was exactly what I ordered, arrived on time and at a very competitive price. J B’ Dorset

4/11/08
I'm very happy with the car and was pleasantly surprised with the ease of the process and the fantastic deal you could get for me without having to leave the house. The Audi dealer you put me in contact with was very good and very professional throughout the short process. I will definitely contact you for my next car. Gary S’, Edinburgh

3/11/08
The experience with the purchase of the new Fiesta for my daughter was first class, both with yourselves and the Ford dealer, Gerry W’, Edinburgh

3/11/08.
.just a note to say my daughter was very pleased with her new car and your service in helping find the best price available, everything went smoothly and the car was delivered as promised within 8 days of ordering, I certainly wouldn't hesitate in recommending your service again to anyone looking for a good deal.... KF, E Sussex

2/11/08
: Everything went smoothly. The dealer was very efficient and the delivery driver on the day delivered ahead of time. He was very pleasant. As you can imagine I was somewhat apprehensive about buying a vehicle online but I wouldn't have any hesitation in doing it again( with what I know are reputable companies) and would recommend it to friends and family. I certainly got the vehicle cheaper using this method rather than going to a dealer direct. Thanks for your help at the outset. Chris H’, Kent

2/11/08
Very good service great saving on new cars will recommend to family and friends, A&JB London

8/10/08
Just a quick note to say thank you for the speedy way that you dealt with my enquiry this morning. I discovered your website yesterday and by this morning I had decided to place an order as, despite two weeks of visiting local garages, I hadn't been able to get anywhere near your prices. I phoned you at 9 am and by 9:40 am I had already spoken with the dealership, confirmed the price that you had quoted and paid my deposit. The dealership confirmed that my car was in stock  ... I have saved 31% against the list price which has meant that I have been able to buy a brand new car instead of one that was 2 - 3 years old. This has been so much more efficient and painless than the last time I bought a car. MS, South Wales

5/10/08
Just to let you know you have another very satisfied customer. After speaking to your very helpful and professional staff on the Friday morning, I was able to purchase a car at a great price in the afternoon. The car was delivered less than a week later at the agreed time and was in excellent condition. This is the best new car buying experience I've ever had Peter C’, Notts

1/10/08
Many thanks for what was as described a hassle free order from start to finish. I have already recommended you to a colleague.... he is taking delivery this week and is also very happy with the whole experience. Paul D’, Cleveland

22/9/08
We are very happy with the new car and were more than satisfied with the method of obtaining it - ie via Dealdrivers. It was especially convenient for us, as we decided to change our car while on a prolonged holiday in France. We were able to make all the arrangements on-line and by phone while abroad and the car arrived 2 days after our return. We have started to mention you to friends and hope - in time - to be able to use the postcards. We would definitely use you again. Very best wishes, J & G B’, Shropshire

19/9/08
I can only say it was one of the best bits of Internet Surfing I did finding DealDrivers. From my initial enquiries right through to delivery and now ongoing the process was a pleasure, with excellent service both from yourselves and the main Ford Dealers. Please pass on my thanks to Jo Eveleigh for the quick and efficient response originally and great service. Put me down as one very satisfied customer. Andy E’, W Mids

16/9/08
Everything was as expected we received our new Ka last week as was promised and we would like to thank DealDrivers for all their help and service in finding us a real bargain. Kind Regards to all at DealDrivers
K & J Fuller, E Sussex

14/9/08
Just a quick note so say how pleased I am with my new Citroen C1 - the dealer made sure everything went through smoothly. It was a completely stress free purchase at a very keen price and I would certainly recommend this way of buying a car to anyone... friend of mine may be looking to buy a new car soon so please send me a couple and I will give her one Linda H’,  Derbyshire

11/9/08
the car arrived as promised on 8th September with the required extras in place. The arrangement with the dealer was excellent and he was attentive to any queries I had. The price arrangement with DealDrivers was very good and putting me in touch with a Mazda franchise worked well. The only downside was the delivery charge and a very low part-exchange price for my existing car from the dealer. However, if you don’t want to sell privately then that is fine. I am happy with the car and would recommend Deal Drivers to my friends. PH, Essex

11/9/08
I am very happy with the way everything worked, it was extremely easy to deal with both yourselves and the main dealer, everything went according to plan and I'm very pleased with my purchase. I initially tried to purchase via the local main dealer and their attitude more or less pushed me in your direction, they would sell me a car but only on their terms.... .. I think the dealer may have missed a trick, they assumed that I wanted the car at the price quoted and made no attempt to sell me any add ons. Jeff E, Dorset (feedback to customer services desk at DealDrivers)

5/9/08
I took delivery of my new Prius on Wednesday morning, everything went very smoothly from start to finish. It's a very simple way of buying a new car, plus the discount obtained by going through DealDrivers was very welcome. It does make you a bit wary when you hear about all the horror stories that can happen when buying via the internet but I needn't have worried, dealing with you was quick and simple and the dealer dealt with the enquiry very professionally and did everything they said they would and the car arrived at exactly the allotted time in perfect condition. I did initially approach the local main dealer but their approach made it easy to look round for something better, I'm glad they weren't up to the job as your approach is so much simpler and of course cheaper. Thanks very much for your help, I will be recommending your services wherever appropriate. Jeff E’, Dorset (feedback direct to salesman at DealDrivers)

3/9/08
“..very pleased on all accounts. Service was great from your side, extremely polite and helpful at all times. Am very happy with my new car and have already been recommending you to friends and colleagues” Russell T’, Kent

2/9/08
Just wanted to say thanks so much for everything, car arrived today and it's fab! Can't believe it's exactly one week since you found it! Phil at the dealership was really helpful, I went there last Saturday to meet him and the team. Thanks again - I'll be back...” Charmaine C’ London

20/8/08
Just wanted to drop you a quick line. You put me in touch with the Lexus dealer a couple of weeks ago to part exchange my Civic Type R for a pre reg Lexus. If you recall I was a little unsure to start with, as I had my fingers burnt (by -trading name witheld -) previously. Well, I'm pleased to report that I took delivery of the IS220d today. Two weeks old, 21 miles on the clock, and a £6K saving on list price. I have not seen a better deal for the same car anywhere on the web - a true saving! The Lexus dealer that you put in touch with was extremely professional and kept every promise, the car was exactly as described, and even the log book (with my personal reg number arrived at home on delivery day). A nice touch was seeing my car sat inside the showroom when I arrived (this has only ever happened once before - even though this is the 25th new vehicle that I have taken delivery of!). I will be recommending you to friend and family, and am more than happy for you to quote my testimonial on your web page. Thanks again, hope to use your services again next year! Darren P’, Worcs

13/8/08
I'm absolutely thrilled with the car that I received from this company! I was looking for a new Mazda 2
and DealDrivers found my car for me! They were efficient and extremely friendly and couldn't do enough
after being put in contact with the dealer I received further brilliant service and couldn't ask for any more
i love my car and i never thought id get so excited about driving to work! DealDrivers and Mazda dealerships are brilliant I would recommend them to anyone who asks! Lauren D’, Kent

11/8/08
Just to let you know everything was great with yourselves and the dealers. I have seen 2 year old cars on main dealer forecourts for more than I paid! Buying a car has never been so easy JT, Nhants

4/8/08
The service was excellent. No problems at all and the main dealer sorted everything out very smoothly, Richard L’, Warks

27/7/08
You know that you were cheaper for our new car than motorpoint were for a 6 month old 2,500 mile one don't you?!? We actually visited our supplying dealer and added a few factory fitted options too, and even these were discounted! Even the salesman at your dealership said you were really easy to deal with and he was happy! The car is fab, the dealer was excellent and your prices were amazing. Very VERY happy all round - we'd have no problems with using you again - I'm totally shocked that people buy a new car without talking to you first!! WL, Leics

21/7/08
I found Dealdrivers through an internet search and they proved to be not only cheaper than other comparable sites but also offered a surprisingly efficient and friendly service – I’d thoroughly recommend them. Richard W’ Surrey

17/7/08
...I was most impressed with your website and with the standard of service available from DealDrivers, and have already recommended your company to several friends and acquaintances. The key points, in my view, are that (a) you merely introduce customers to dealers, and (b) you expose the V5 scam perpetrated by so many other on-line car traders. CH, Scotland

11/7/08
The new car was a grad’ present for my daughter. I had to drive down to collect it. The staff at the dealership couldn't have been more helpful and although I had to wait an additional hour for the car, they felt obliged to top it up with fuel, knowing I had a long drive in front of me (450 miles). The car was in immaculate order. Also, a big thanks to your staff for being professional and courteous. Alan M’ Aberdeen

9/7/08
I thought your service was excellent. Your website was suitably and correctly re-assuring and the deal I was able to accept with the main dealer was trouble free and better value than any other offer I found. I will recommend you Andrew C’, Sheffield

9/7/08
We were very pleased with the service both from DealDdrivers and from the supplying dealer. After the smooth order hand-over from DealDdrivers we were introduced to the contact at the dealership and he processed our order and kept us updated on progress in an efficient and professional way.
The car itself arrived when he said it would and it was well prepared when we went to collect it. As it was raining there was no way we could give it a thorough inspection, but the dealer offered to deal with any issues which came to light when we first cleaned the car. Happily the car proved to be in perfect condition which, though expected, is not always the case. Overall we felt like we had been treated just the same as someone who walked straight into the showroom, and enjoyed a decent saving to boot. I would definitely recommend DealDrivers. Adam S’ London

2/7/08
Now that we have had the car for couple of weeks I thought I would give some feedback. Got the details from Sunday times website on 4th June. Checked the car & price with few local dealers  Placed the order with Dealdrivers on 9th Jun.  Took delivery from your Ford dealer on 17th Jun. All went smoothly, all questions answered promptly by both Dealdrivers and dealer. Everything as promised (nothing extra) Shailesh P, Surrey

23/6/08
I've got to say I was very impressed by your service. I had tried to buy my new car 'conventionally', and given up when the 2 garages near me failed me: one didn't bother to return any of my 3 calls, and the other one lied to me: they tried to sell me last year's model as this year's, and seemed to know less about the product than I learned from 30 mins online! I then tried online dealers, but was put off by the fact that I wouldn't receive the V5 paperwork for 6 months, and I would be the 2nd owner.
I was about to give up when I read about you in What Car. I asked for a quote, & was very happy with what you provided. You were persistent in following up my initial request, but not pushy or aggressive - the same was true of the dealer you put me in touch with. They were very friendly, kept me informed, and delivered on their promises. All in all, I was very satisfied, and would recommend you to anyone. Peter H’, Bristol

13/6/08
many thanks for the service we received from yourselves and the dealer whom you put us in touch with. we had good communications regarding all aspects of the transaction and were kept up to date throughout . delivery was as arranged and on time . we are very pleased with the car and would be happy to recommend yourselves to family and friends in the future. Gavin R’, Middlesborough

13/6/08
Your website info re the question of withheld V5 documents proved invaluable for me, and caused me to ask another broker the "right questions" at the right time. I'm very glad I did. CH, Scotland

10/6/08
The whole experience of buying a new car using DealDrivers and the main dealer was excellent. I took
delivery of the car approx 14 days after it was ordered, much quicker than I anticipated. I have spoken to friends about how hassle free the whole process was and if any of them are considering buying a new car in the future I'm sure they'll contact you. John P’, Clwyd

6/6/08
everything went fine. The car was delivered last Thursday and was in fine condition. Im really pleased at the ease of everything and would happily recommend friends to use your services. Keith M’, Herts

5/6/08
Thanks - I am delighted with the Ford Galaxy and the entire buying process from the initial conversations with Dealdrivers through to my dealings with the Ford Main Dealer was very slick and impressive. I would have no hesitation in recommending your service to family and friends. Graham H’ Kent

5/6/08
I have been more than impressed with the whole deal. I saved over £3k on the list price and the whole experience was very pain free. I even got a good trade in price for my car and, wait for it, interest free credit from the dealer for 3 years! Thanks you so much Pete O’, Surrey

4/6/08
I can advise that I was extremely happy with the service provided both by yourselves and the dealer. No high pressure sales pitches, just competitive pricing and a service exactly as described on your website. Any queries I had before, during and after the transaction were dealt with promptly and in a professional manner. I would have no hesitation in using you again or in recommending you to family or friends should the opportunity arise. Ken N’ Clydebank

21/5/08
I bought a Ford S-Max via DealDrivers. I entered into the contract with a degree of trepidation as the car business unfortunately suffers from a poor reputation. However, I was pleased with the quality of service and communication provided by DealDrivers, and the dealer. The deal passed off smoothly, the car was thoroughly PDI'd by the dealer, and I'm due a re-evaluation of my initial concerns. IB, Norfolk

19/5/08
Many thanks for the fantastic service. You made buying a new car extremely easy at a very attractive price! My car is fantastic-drives like a dream. I have already recommended you to the young lady who sorted out my insurance and I will continue to recommend you to anyone looking for a new car. Carol S.  Sth Yorks

19/5/08
My experience has been excellent and would recommend you to anyone S Wright, W Yks

13/5/08
I found the dealer pleasant and straightforward in our dealings. The car took a few weeks to arrive, but not their fault. Towbar fitted on request. Vehicle delivered by most gentlemanly driver exactly as scheduled, with half-hour notice by phone. Whole experience very satisfactory, with a worthwhile saving on the prices quoted by our local Citroen dealer, Nigel, Bristol

12/5/08
Car now received Anson – absolutely first class service – will definitely recommend your services to others, Stuart M’, Somerset

8/5/08
We collected our new S Max yesterday, it was worth the wait, its a great car. Thanks for the deal and all your help, can you pass on our thanks to Jason Dawe for his "Deal of the Week" where we first looked at the S Max deal. The dealer was excellent. John M, West Mids

8/5/08
  I’m extremely pleased with the service you provided. I will certainly use you again when I change my car (or my wife’s) and would not hesitate in recommending you to friends. In the past, I have found the whole experience of buying a car quite daunting, as it often comes down to a negotiation on price, which I don’t enjoy as I know the dealer is much better at this than I am. I find it much easier to make an informed purchasing decision based on hard facts. Your website gave me all the info I needed, and made the whole process much better for me. Many thanks!! Andy J’, Lancs

1/5/08
...the service I have received from both DealDrivers and the VW dealer has been exemplary. DealDrivers made buying my car easy and good value, responding promptly and accurately, while the dealer was extremely friendly, helpful and did what she promised. Needless to say I am very happy with my car, and your combined service helped to make the experience a positive one. I will certainly recommend DealDrivers to people I know. EC, Herts

1/5/08
The service I received from Deal Drivers was fast friendly and efficient, answering any queries that I had, very quickly. I was called by the dealership immediately after my order went in, he checked all details were correct, and again was friendly and efficient, and always available. I would definitely use this service again, because saving money does not mean compromising on customer service. In fact it was a lot less stressful than having to sit in a car showroom with a sales person. Carol W’, Kent

29/4/08
I was very pleased with the deal and the way it went through and I would certainly recommend you to anyone buying a new car. Carl H’, Lancs

28/4/08
I think the service was brilliant and we would definitely use you in the future and recommend you to friends & family. We are so happy with the savings that we made and absolutely LOVE our new car, JN, Essex

25/4/08
Superb Value no hassle service. I would recommend it to anyone buying a new car. Wayne S’ Bucks

22/4/08:
...got our new car – it’s great! Many thanks for the excellent service. Also, the dealer (David specifically) has been excellent all through the process. A very easy, low hassle way to buy a new car – thank you. Matt, Middx

14/4/08
: ...the service both by you and by the VW dealer has been excellent. Deal was completed smoothly and car delivered as expected within timeframe advised. Thanks for your efforts and will gladly spread the good news. Car is also great (VW Polo BlueMotion). Kind regards, Nitesh P’ (Consultant Surgeon) Essex

8/4/08 I would like to say how pleased I am with my new car. I thought the service you provided was very professional in particular the communication. My dealings with the dealership were easy and I always received a response when I had a query. the Audi dealer was always helpful and polite. Should I know anyone in the future who will be buying a new car, I would always recommend yourselves.Cliff R’ Leics

3/4/08
Thank you very much, this is the best way you could ever buy a car. You did exactly what you said you would do. The dealer was great, the delivery driver was fantastic. I will be buying more and am telling all the people I know to go down this route. Thank you very much regards Patrick, Cleveland, 200% happy

2/4/08 I am absolutely delighted with my new car - and yes, my experience was excellent in dealing with you and Ian, as well as the VW dealer team. The process was always very clear, and the sale and delivery proceeded smoothly without any stress or pressure. I was kept informed of progress at all stages, and any questions were handled promptly and professionally. The service has been really friendly too, and it has been great dealing with all the people involved. A special mention should go to Sally, my dealer contact, who even went out of her way to make sure my car was delivered on my birthday!
An added bonus was that, possibly because I delayed by a week or so (while making a final decision on the colour), I ended up getting leather seats in my car, following a VW announcement to fit leather as standard in all new Golf GT Sport and GTI models!  All in all it has been a great experience, and I am really enjoying the new car! Thank you again to everyone involved - and yes, I do have the personal referral cards. Martin R’, Kent

30/3/08
I would not hesitate to recommend DealDrivers to a friend or colleague after our experience. We were fortunate that the main dealer showroom which supplied our vehicle is reasonably close to our home
and we had the time and inclination to collect the car ourselves. Otherwise we would have been receiving the
car we were seeking at our doorstep and with a good discount. Hard to beat that. And the VW staff were very helpful in settling the deal, although we were in no hurry so a few e-mails and phone calls were exchanged over about two weeks S.H. Norfolk

28/3/08
I would just like to say that I am very pleased with my vehicle and the service you provided. You carried out everything that you stated and the dealer was very nice, helpful and delivered on time. You provide competitive quotes and it's reassuring that you can guarantee a UK car with first registered owner. I would recommend your service to anyone. G Vaughan, Pontypridd

25/3/08
I just wanted to write a quick note of thanks to both of you for the help you have given me in obtaining my brand new Toyota RAV4 XT-R.
Ian, I turned to you after I could not agree a suitable price with my local Toyota dealer and I admit I was a bit nervous about using a broker for the first time. You actually missed out on being the cheapest broker on carpricechecker.co.uk by £50 but your promise to have the car delivered to my door was what I was looking for. Once I had received written confirmation from you that the internet price was correct, I was happy to agree the deal.
For the dealer: your manner was always friendly, quickly replying to any queries I had. You processed the transaction so easily that you even accepted my debit card, saving me the bother of getting a Banker’s Draft. The fact that I received the car within 7 working days of the initial email from Ian speaks volumes about the professionalism of both of you. I would not hesitate to recommend either of your Companies in the future. Many thanks again to both of you, David, Dorset

25/3/08
The experience was great. From the initial contact with Dealdrivers, the quote you supplied, the service from the VW dealer and finally the delivery of the car, all I can say from my point of view it was stress free and so easy. The communication was great. I have already recommended Dealdrivers to friends and when I purchase my next new car you will be the first company I will contact. Please express my thanks to the team. M Carter, Wilts

20/3/08
Fantastic efficient service from yourselves and the supplying dealer and at a price my friends can't believe, Martin C’, Wilts

19/3/08 
We were very happy with the service your company provided and have already recommended you to others who are looking for a new car. S&C. Morris, Dorset

19/3/08
Just to let you know how pleased I am with my new Ford Fiesta. It duly arrived on my doorstep on time. In fact the whole deal was so easy from beginning to end, and I will certainly recommend you to anyone interested in a new car. Richard D’, Herts

18/3/08
All went very smoothly and exactly as planned. The car is exactly as described and all working perfectly. A great and painless service delivered to the door. Thanks, DPD, Aberdeen

7/3/08
.....my husband and I are chuffed to bits with our new Honda CRV and we couldn't have been happier with the service we received from Dealdrivers and the Honda dealer. At first it was a little daunting to us ordering a new car over the phone, but having fully researched what we wanted and feeling happy with our decision, the team effort from Jo (at Dealdrivers) and Tracey at the Honda dealership provided us with all the confidence we needed and resulted in what can only be described as 'excellent' service. Both of them played a vital role in keeping us up to date with the status of our order and efficiently processed any paperwork required, whilst always keeping us 'in the loop'. In addition to this, not only was our new CRV delivered on time by a really helpful and friendly man, it arrived ready for us to drive on March 1st and unexpectedly came with a full tank of petrol too, which was an absolute bonus! Aside from saving over £2000 on the purchase of our car, the whole process was a pleasurable experience from start to finish and it certainly proved itself to be much better service than we've had in the past buying from a dealership!!! I would not hesitate in recommending Dealdrivers to friends and family when they're looking for a new car, which I think will be in the not to distant future! In light of this, please could you send me some more 'Personal Referral Cards', Mr & Mrs Randle, West Mids

7/3/08:
...from a grumpy cynical old man (!), your service was outstanding. We are very, very pleased and you have done us proud. From start to finish, buying this Renault was excellent, a super experience. G Cohen, Devon

5/3/08 The system worked well and was very straight forward. It made the whole buying process very easy. I especially liked DealDrivers giving their best price and leaving the decision with me - a more direct and professional approach than the whole negotiation process in the car showroom (which having tried it takes so long). Communications with DealDrivers and Ford Main Agent were good with questions and issues being resolved promptly. Having gone through the process once I would do it again and am very happy to recommend DealDrivers to others. Rob C’, Flintshire

28/2/08
Having never bought a car online before, I have to say that I didn’t expect the whole experience to be as easy as it was. The whole process was simple, stress free and the dealer I finally bought through was helpful throughout. The car is great, exactly what I wanted - I have already recommended you to other friends & colleagues! I still can't figure out how you got me such a good price though - although I guess that's what will probably have me coming back to you next time. Andy M’, Surrey

25/1/08 The new car has been delivered this morning...On time; to spec and to the penny on price! Just a short note to thank you and all your team for what I can only describe as OUTSTANDING SERVICE!!! I would say that after purchasing many new vehicles over the years, your service has taken car purchase to a different level; both my wife and I are as delighted as anyone could be. It goes without saying, we would be only too happy to recommend your services to any future car buyers. Again, many thanks and best wishes to you and your colleagues for your future success. Don H’, Telford

24/1/08
Everything went fantastically well. We were very happy with the service that we received from yourselves, the dealer and the delivery company. We really could not have asked for any better service and would thoroughly recommend you to anybody considering a new car Ros’ M’, Caithness

24/1/08
We would like to pass on our sincere thanks to Jo for the excellent service given. Whenever I asked a question it was responded to immediately. She is very knowledgeable and dealt with my queries in a very friendly way. The car arrived on the date agreed and the V5 arrived the day after. All in all very pleased with the deal and the service. Could I please have some more Personal Referral Cards as I have given the others away. John T’, Huddersfield

17/1/08 Just a brief note to say that I received the VW Touran yesterday. The service from the garage  was very good. In terms of feedback for yourselves...we contacted a number of on-line brokers, but you were the most efficient, and courteous - hence ordering with you. We are pleased with the car and would certainly recommend using your service Darren H’, Oxon

16/1/08 I have just taken delivery of my Renault Clio bought via you and am delighted with it....it came on time, had 8 miles on the clock and was perfectly presented despite the low price...the Renault dealership were also very efficient..and everything went smoothly...I have even already had the V5 from the DVLA!! Thanks for your excellent service, which I shall recommend to others, BP, Shropshire

7/1/08
Happy New Year to you and all at DealDrivers. I have to admit to being a little shocked at how easy the whole process was. An email to you, a call from the dealer and 7 days later the car is on my drive, delivered on a Saturday morning at the time I requested.

Absolutely awesome service and would have no reservation in recommending you or the dealer. Thanks again, fear not you have a big advocate for you here!! J Doherty, Surrey

hassle free. Once again many thanks. I am looking for a car for myself in the next couple of months and will certainly be using you. Jane E’ W. Yorks

DealDrivers Ltd, 1 Templar Mews, Blackjack Street, Cirencester, Gloucestershire GL7 2AA
Company number 5302696 Vat registration No 850 3891 19
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