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Button enables you to search the car brands we offer by mpg, road tax, co2

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Office Hours are here (click!)

This page tells you about us and answers the general things we are asked on the phone about 20 times a day!

If you simply want to see how to understand a price on one of our car pages, where to ask a question, or how to order, click here!

 

 

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What are we all about?
We set up at the end of 2004, having all come from the contract hire & leasing industry, and 2 car manufacturers, to remove the fear about using a bone fide broker to arrange a car purchase - with so many other web based sellers knowing that drivers don’t know what to ask regarding the conditions with a price, or what to spot might be missing in a website list of assurances, to protect themselves.

We give you as much information as we can, on pricing or availability issues affecting any car brands and models that others may not warn you about in their haste to take your order and your money.

Our staff do all they can to help your car order go smoothly with a normal franchised UK dealer - it’s no wonder we’re enjoying great recommendations and repeat customers. Our priority is to make everything easy and safe for the buyer. We want to make you smile because you found a great way to order a car at a brilliant price, and not pay anything (or impart your card details)to anyone other than a main franchised UK dealer.

Our offices are open to the public, we have nothing to hide. How do you know where other brokers operate from if there’s no evidence of bricks and mortar premises and a limited company?
Good honest advice is all part of the service, we’re not allianced to any particular motor group or manufacturer.

We display simple transparent prices, most models also show all the factory extras prices too, so you rarely need to ask us for a quote - our dealers’ prices are on the model pages, right in front of you..that is your quote. If you want finance figures from the dealers we’ll help too.

What DON’T we do?
We aren’t one of the many brokers whose websites manage to convey the message ‘new cars’ ‘brand new’ etc without ever mentioning the important phrase ‘first registered owner’ - those websites rely on you not noticing that missing phrase.
We don’t, like many, masquerade as a rental company to offer dodgy pre-reg’ deals, and our dealers will never withold a logbook from you. If a website does not shout out loudly that will be first registered owner with an immediate logbook - you must assume you won’t be. Don’t just look at prices and words like ‘brand new’, you must ask if the car will be registered to anyone else, and will the logbook take longer than 2 weeks from the DVLA to get to you? If you don’t get the right answer, walk away from the deal. Anyone selling the car without the logbook going in your name right away is hiding the fact they’ve sold it. It is not normal practice (even though some motoring forums/columns display the deals - as they are rather hungrier for that seller’s advertising money than ensuring you know what you’re buying into!) and it is totally unacceptable to prevent you fulfilling your insurance and DVLA obligations to notify them as the registered keeper.
Neither do we display misleading pricing that does not make it clear if it is part of a finance package deal only
We only take your contact details to enable our dealer to call you, we never take, or hold, your credit card number for a new car order.

We never, ever sell our customer enquiry data. You’d be surprised at some of the big ‘recommended’ brokers who do. Try asking! The MD of DealDrivers Ltd was totally against going down that route from day one, most can’t resist it as a little extra revenue, but we’ve stayed true to our promise back in Dec 2004.

How do I use the website?
All the detailed model pages are accessed via the ‘New Car prices’ menu tab (top left), from there you can see prices to order a new car of your choice, most factory extras are displayed too plus product info. You can also use the Car Search database to compare cars by price, road tax, co2 etc.  Click here for a simple summary of how to make an enquiry, order, or understand a car price!

So, how does this work?
If you can see the pricing of the car and extras you want on our website, you don’t need to ask us for a quote...you are looking at the on-the-road price from our partnered dealers. The prices on our website are those of main dealers, correct based on manuf’rs current offers.
Prices are shown from normal main dealers and motor groups who want to reach a wider audience than their own locality, to get more customers. We enable them to do that at no advertising cost, without their staff time taken up running quotes...we do all that legwork for them.
 You just have to decide if you want to order the car, tell us, and we’ll put our relevant dealer in touch with you.
As we are feeding order requests from new UK-wide customers to the dealers whose pricing you see, the resulting high volume of sales they get helps them hit their quarterly sales targets with car manufacturers. So - although they give away more discount to get that volume, the resulting bonuses they can earn by hitting their targets makes up for not making a profit in each single car sale.

How do I Order?
You use our webpages to get your price, or our staff to help you, then when you are ready to order - having got all the pricing and spec’ of your car confirmed from our website or by talking to us over telephone or using our enquiry form to check availability etc, we simply put one of our dealer partners in touch with you on the day you want to go ahead and confirm your order with a deposit.  The main UK franchised dealer will take over from that point and look after you and your order direct, just as when you buy from a dealership closer to your home. 
Car dealerships are simply shopfronts for a brand of car, you can buy from any of them. You simply arrange your car order with our partnered dealers by telephone (if you take their manuf’rs finance offers you may have to visit them to sign finance paperwork, but we can advise you appropriately).

Do I ever have to pay you anything??
You pay us nothing to use our new car service! That is important. If you are paying a broker/web based company money, how do you know they are financially secure to hold your credit card details or deposit? How do you know they’ll pass it to a dealer, and when?

But there’s loads of internet brokers I can choose from....
Not like this there’s not. There are probably only 4-5 in the UK who operate a process where you don’t hand them any money at all. We are one of them, we simply put you and a dealer offering a high discount in touch so you can buy direct. We don’t charge you an intro’ fee.  Most brokers require you to hand credit card details, deposits, or final balances to them (so you are buying from a re-seller, not a dealer, this may not be apparent until it’s too late)...and many will be less than clear on their website that this usually means the car’s logbook may not be made available to you for some months to enable you to have your name put on it  (this disables from you from meeting your obligation to inform the DVLA that you are now responsible for the vehicle, and may also affect your insurance policy).
It’s very easy for these re-sellers to set up, but if you hand your money to them, you need to know its safe and they are passing your money on to the supplying dealer. Many UK drivers found out the hard way in May 2008 when a large broker who took deposits and final balances direct from customers had not, in fact, then paid the dealers for the cars. The drivers could not get their cars and had to try and obtain money back from their credit card companies or other funders.

I want to buy from a franchised dealer
You are doing!

We simply put a normal franchised dealer in touch with you once you are happy with the price etc. You aren’t buying ‘on the internet’ - we just have a website to show you the prices our dealer partners are happy to sell at, but we are a normal business with staff and office premises which are open to the public (you aren’t buying from us...our websites simply display pricing normal dealers have offered in return to get the volume of sales we can bring to them)

Will you part exchange my old car?
We do have a part ex-trade buyer quote page where you can fill in your car details and an external trade buyer contact we trust will try to help you.
He’ll offer a trade price if he can find a home for your car. He can’t guarantee to help but its worth a go!
Bear in mind our new-car dealers are putting ALL of their available cash into the new car deal so can rarely help by taking any risk on a part ex. Our Citroen dealers will often try to offer a PX price and sometimes our Toyota dealers can help too..but that is about all. Bear in mind our dealers have no chance to even see your car so have to ‘bid blind’ on it and take a huge risk (and have often been bitten by less-than-honest owners descriptions unfortunately)..so the offer won’t be ‘retail value’ wonderful...!

Surely I have to visit a dealership to order a new car?
No..just like ordering anything these days, all the ‘shop’ needs to know is what you want to order, your contact details and a deposit! You don’t have to endure 2hrs in a showroom to do that...order your car by telephone. The dealer simply sends you a copy of your order and deposit receipt, and talks you through arranging your final a balance payment at the appropriate time. The only instances where you’d need to attend the supplying dealer is if  a) it is one of the brands where we price the cars based on collection rather than delivery (each page tells you if delivery is included), or b) where you want to take up the manufacturer’s finance..so you’d need to sign the finance documents on the dealer’s premises to comply with FSA regulations etc

Why would a dealer give you more discount than they’ll give me?
Simple mathematics. If you go into a dealership to negotiate with a showroom salesperson (who needs to earn commission) and you are only offering them the potential sale of one car, compared to DealDrivers - who agree their prices with the owners of dealerships and motor groups on a multi-brand basis, as we are feeding hundreds of orders into them each year, who is going to get the bigger discount?

So might the dealer you use be the same one I’ve tried to get a deal from?
Yes, it could be if - by coincidence - you live in the area where one of our partnered dealers is, to whom we steer a large number of our customer’s orders.

Why won’t my local dealer offer the same deal? 
Think of it this way, would you be able to buy a single item cheaper from a retailer by offering them just one sale - than someone offering the same retailer 100 orders in the same week? Not hard to work out who’ll get the cheaper per-unit price! That’s what we do- funnel orders into a small number of dealers per brand, meaning every driver gets a discount based on the combined (and very desirable!) volume we can give the dealers who partner us.
Other points to bear in mind... all or just one may be relevant in your own local dealer’s case:
1) He may not want to try and reach his volume targets as he knows his small local customer base is not big enough to enable him to do that very often, so he decides to make a profit in each single car sale instead, meaning lower discounts locally. Nothing wrong with his decision, it is each dealers’ own business choice.
2) He may not want, or have, any broker supply relationships to get that extra volume he needs to make up for needing to give more discount away.
3) All dealers are given the same profit margin and bonuses on vehicles by their manufacturer. It is up to each dealer to set his own discounts based on what he needs to cover his premises and staff overheads, and what he thinks his local marketplace can stand - in terms of price...hence so many geographical variances.
4) If we do, by coincidence, put a local dealer in touch with you whom you’ve already approached, the price we get is lower simply because he’s getting dozens of orders from us, whereas the salesman you approached individually could only discount based on the fact you’d only be buying one car.

So ..I don’t really need to do all this work trying to beat a dealer down using internet quotes?
Nope! We’ve already done it and made it easy for you. Tell us what you want, we’ll sort out the price for you and put a main franchised dealer in touch once you’re happy with the arrangement we’ve found for you. They’ll look after you direct from that day forwards.

What if anything goes wrong with my new car? 
It is exactly the same situation as if you’d ordered it through your local dealership. Dealerships are just local franchised shopfronts for a brand of car (just the same as a John Lewis or Marks & Spencer is the local shopfront for their branded products, it doesn’t matter which of their shops you buy it from, it’s still come from the same factory). Your warranty on a new car is from the manufacturer, not the dealer who processes your order.
A manufacturer doesn’t expect you to stay living near the same dealership for the time you own a car, you can take your car to any authorised servicing or repair centre for that brand to have work done on it under warranty etc.
To put it into perspective, how do you think the thousands of company car drivers get their cars repaired and serviced...as they aren’t bought from each driver’s local dealership either!?

I just want to use my local dealer, but get him to match your price. 
Not really fair on your local dealer that one (or on us!)...you want him to remember you for the right reasons, not the wrong ones, when you use him for servicing once you own the car.
Bear in mind the notes at the top of this page about how we get our discounts. You are expecting your local dealer to offer the same discount as our partnered dealers - but with none of the benefits like other orders to make up for it, so why should he?  He is only getting your one single sale at little or nil profit, whereas our partnered dealers give the discount in return for hundreds of orders - to enable them to make a profit overall by hitting their unit sales targets using our order volume.
Also, why not use us and our dealers? We’ve got the price, done the work, so why try so hard to give your order to someone else who wouldn’t have been prepared to offer you the same deal without some duress, just by asking them to match our deal. Why not just buy from our dealers?
The more people who use a service like ours (based on “strength in numbers”), means the better the prices become, as the volume-of-sales leverage we get from the numbers involved helps to increase the discounts overall for everyone. If you don’t use us, you may lose us!

Does anything ever go wrong with car orders?
Yes...of course, just like there is no franchised dealer in the land that doesn’t get problems from time to time. The dealers are localised agents of the car manufacturer, so are at the mercy of how efficient that manufacturer and its suppliers/distributors are. In our time we’ve seen it all, from ships carrying 000’s cars sinking halfway across the channel, to cars on the top space at the front of a two-tier transporter hitting a bridge. There’s not much we haven’t come across during our time in the car industry
A dealer can correctly order a car but the plant can misbuild them occasionally if there’s a component code glitch on their factory systems, or a specification is wrongly coded on the production line. A manufacturer can have a parts shortage, meaning extended delivery times at very short notice. A dealership can be taken over by a new motor group during the course of people’s orders, meaning a small delay while a new owner takes over their orders and paperwork, and there can be a change of contact at the dealership for you.
Wherever you place your order, you are equally as likely to get a great experience, or be one of the very small number of the hundreds of thousands of new drivers in the UK each year who suffer a ‘hiccup’ somewhere in a long and complex process of a factory order. Unfortunately, as is the way, the problems are shouted about much more loudly than the hundreds of thousands of normal orders that go through without any issue at all ...and you never hear anything about!
On every brand we’ve worked with in our 14yr careers of ordering cars, we’ve seen manufacturers deliver wrong cars to dealers, dealers having to sort out problems as cars are unloaded by transporter drivers, dealership administrators mis-keying a factory option code on an order so the car arrives incorrectly even though the salesman correctly specified the car. Just as in your own job, mistakes by machine or by human  can occur, but on a car these are expensive mistakes so all franchised dealers do work very hard to have checks in place.
DealDrivers have long term relationships with their dealers, unlike many brokers who have to change dealers throughout the year. We’ll always try to help and use our leverage with the dealers...they will do all they can as their revenue depends on them being able to successfully register and hand over vehicles to ensure they hit their sales target. The same ordering process will be gone through regardless of which UK dealer you place your order through.

New Registration Plates
If you are a driver who likes to be one of the first to get a new plate on the road on 1st March or 1st September, bear in mind the pressure the dealers are under in those early stages of each new plate month is immense, as many drivers want to be an ‘early plater’ and our dealers get 20x the number of handover requests for the first few days of those months than they can actually handle  - so complaining that you didn’t get a relaxed 2hr handover afterwards is no good if you’ve insisted on having your handover during those pressure points! Just be realistic about a process where human beings can only fit so much into the day! Our heavy-volume dealers can be delivering up to 60 cars a day at those periods, one salesman can only hand 4-5 cars over a day himself at the dealership, if he gives each one up to an hour, and he is still to have time to complete paperwork, respond to email enquiries, grab a sandwich, and take phone calls too . Late arrivers for their handovers, or arriving with incomplete paperwork with their scrappage cars, all add to the pressure at these times of the year.

Do you do anything else at DealDrivers?
Yes
- DealDrivers is our limited company. Within our offices we also house FleetDrivers for company car buying and vans, NetDrivers for website building, HolidayDrivers for self catering holidays to go on (why not go in your new car?!), and FinanceDrivers for advice on vehicle finance. Oh, and we sell maritime and coastal art through MastheadArt.co.uk too! Antique and contemporary...

We also help fundraising causes all year too. From 22/3/10 until Mid Sept 2010 we are asking our customers and dealer partners  to help us raise funds for TwycleBritain in aid of CLIC Sargent children’s cancer care - click on the picture to go to the website for the Twycle appeal

Helping Others: 

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You can arrange a holiday with our HolidayDrivers service

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MastheadArt.co.uk sells a wide range of unique maritime and coastal art, take a look!

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The Infamous DealDrivers Sweetie Jar!

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DealDrivers Ltd, 1 Templar Mews, Blackjack Street, Cirencester, Gloucestershire GL7 2AA
Company number 5302696 Vat registration No 850 3891 19
All pictures and photographs are for illustration and reference and do not depict the actual vehicle you are ordering
All finance subject to status and credit approval E& OE
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Cheap car prices. Cheap cars. Cheap van prices. Discounted new cars. New cars.

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